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Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen and how quickly we can assemble and prepare your items for shipment，weather and so on. You can calculate delivery estimates by taking the processing time for your order and adding the delivery time based on the shipping method you've chosen.
Total Delivery Time=Processing Time+Shipping Time
- Processing time is the time from receiving your order to physically dispatching it. After receiving your order, we conduct strict Quality Control inspection and tests in order to ensure the product's quality prior to shipment to meet your satisfaction. The total processing time varies depending on the complexity, design and size of the specific product. Larger orders will usually take longer It normally takes 1-2 business days for us to process your order.However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays etc. If your order includes very popular items that are facing stock availability issues, then the order will take 3-5 business days to process and dispatch.
- Shipping time is estimated and commences from the date of shipping, rather than the date of order, and might take longer than expected date due to invalid address, customs clearance procedures or other causes.
USA
|
Shipping Method |
Processing Time |
Shipping Time |
Shipping Fee |
|---|---|---|---|
| FBA |
1-2 workdays |
3-5 workdays |
$5.99 or Free on orders over $59.99 |
|
Shipment from China |
3-5 workdays |
10-15 workdays |
$5.99 or Free on orders over $59.99 |
Other Country/Region
|
Shipping Method |
Processing Time |
Shipping Time |
Shipping Fee |
|---|---|---|---|
| FBA |
1-2 workdays |
3-5 workdays |
$9.99 |
|
Shipment from China |
3-5 workdays |
10-15 workdays |
$9.99 |
About taxes
Our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax).
Affected by Covid-19, there will be some delay on the delivery.
We apologize in advance for any inconvenience caused by these delays and thank you for your patience. If you have any further question, please contact our customer services at service@mishansha.com
Returns & Exchanges
At Mishansah returns are super easy, we strive to provide amazing product and guarantee 100% customer satisfaction. We offers 30 days warranty for all products.
Return Process
- Please contact uson our site, indicating the item(s) you would like to return and the reason.
- After receiving return instructions from us, please package up the item(s) to be returned with the original packing.
- Drop off your package at the local post office.
- Most returns are processed within 5 business days after we receive your package. Once your refund has been issued, you will receive a confirmation email.
Return Conditions
- You have 30 days to decide if an item is right for you, if you would like to return or exchange the item please contact us within 30 days of delivery.
- Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.
- We only accept returns that shipped and sold by mishansha.com
- We do not accept returned items that have been sent back without proper returns requests.
- We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.
- Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-mishansha products . Note: The original shipping fee and Shipping Guarantee are non-refundable.
|
Returns reasons |
Resolutions |
|---|---|
|
Arrived too late |
We promise delivery within 30 days, or will refund you ＄6. |
|
Faulty/Manufacture defects/Quality issues |
Refundable, we are responsible for the return shipping fee. |
|
Doesn’t suit me (Wrong size/color ordered) |
Refundable, but customer is responsible for the return shipping fee. |
|
Changed mind (Item no longer wanted) |
Refundable, but customer is responsible for the return shipping fee. |
|
Incorrect item received (Wrong/missing item from the package) |
Refundable, we are responsible for the return shipping fee. |
|
Parcel damaged on arrival |
Refundable, we are responsible for the return shipping fee. |
|
Wrong shipping information |
Pls double-check your shipping information when placing orders, and let us know if you want to change the shipping info. |
|
Others (Please specify in additional notes) |
Pls contact us, we will do our very best to assist you. |
Return Address
Please contact us if you wish to return any items to the nearest return address. You will receive a response as soon as possible.
Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
Please contact us for further questions, we will do our very best to assist you.
